The last day for online orders to be delivered in time for back-to-school is:

Monday 23rd August

For orders placed after this date we cannot guarantee that they will be delivered in time for the start of term but we will do our best.

Privacy and Cookie Policy

Privacy Policy

This privacy policy sets out how School Zone Limited (“we” or “us”) collects and processes your personal data through your use of this website, including any data you may provide through this website when you sign up to our newsletters or purchase a product.

We respect your privacy and are committed to ensuring that your personal data is protected. Should we ask you to provide certain information by which you can be identified when using this website, it will only be used in accordance with this privacy statement.

We keep our privacy policy under regular review.  We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

Controller

School Zone Limited is the controller and responsible for your personal data.  We have appointed a data privacy manager who is responsible for overseeing questions in relation to this privacy policy.  If you have any questions about this privacy policy, including any requests to exercise your legal rights, please email us at [email protected]

Third-party links

This website may include links to third-party websites, plug-ins and applications.  Clicking on those links or enabling those connections may allow third parties to collect or share data about you.  We do not control these third-party websites and are not responsible for their privacy statements.  When you leave our website, we encourage you to read the privacy policy of every website that you visit.

The data we collect about you

Personal data, or personal information, means any information about an individual from which that person can be identified.  It does not include data where the identity has been removed (anonymous data). 

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity Data includes first name, last name, username or similar identifier and title.
  • Contact Data includes billing address, delivery address, email address and telephone number.
  • Financial Data includes payment card details.
  • Transaction Data includes details about payments to and from you and other details of products you have purchased from us.
  • Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  • Profile Data includes your username, purchases or orders made by you.
  • Usage Data includes information about how you use our website, products and services.
  • Marketing and Communications Data includes your preferences in receiving marketing from us and your communication preferences.

We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data).

Where we need to collect personal data in order to perform a contract for the sale and purchase of products on our website, and you fail to provide that data when requested, we may not be able to perform the contract.

If you provide us with information about someone else, please ensure that you have that person’s permission to do so for the purposes detailed in this Privacy Policy.  By providing personal data relating to another person, you confirm that you have their consent to do so or are entitled to consent to the processing on their behalf (for example children for whom you have parental or guardian responsibility).

How is your personal data collected?

We use different methods to collect data from and about you including through:

  • Direct interactions. This includes personal data you provide when you:
  • purchase our products;
  • create an account on our website;
  • subscribe to our updates or publications;
  • request marketing to be sent to you;
  • enter a competition, promotion or survey; or
  • give us feedback or contact us.
  • Automated technologies or interactions. As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies and other similar technologies. Please see our Cookie Policy for further details.

How we use your personal data

Most commonly, we will use your personal data in the following circumstances:

  • Where we need to perform the contract we are about to enter into or have entered into with you for the purchase and sale of products;
  • To respond to your queries or communicate with you;
  • When you create an account with us, to administer your account;
  • For surveys or other marketing communications (with your consent);
  • For the development and improvement of our products and services;
  • For the technical and functional management of our website;
  • Where it is necessary for our legitimate interests (or those of a third party) for example in conducting and managing our business to enable us to give you the best service and products, and your interests and fundamental rights do not override those interests;
  • Where we need to comply with a legal obligation.

We will only use your personal data when the law allows us to.

Marketing

With your consent, we may process your personal data to send you surveys on our products and services, marketing communications or to keep you updated on events, special offers, products and services of School Zone that might interest you.   This way we may learn about your interests and can customise our communication to meet your personal interests.  We process you name, your email address and other (personal) data that you may have shared with us.

Opting out

You have the right to withdraw consent (“opt-out”) of marketing communications we send you at any time.  You can exercise this right by clicking the unsubscribe or opt-out link in the emails we send you.  To opt-out of other forms of marketing, please contact us using the contact details provided below.

Third-Party Marketing

We will not share your personal data with any third party for marketing purposes.

Who do we share your personal data with?

We may share your personal data with:

  • Our professional advisors (such as banks, insurance companies, auditors, lawyers, accountants or other professional advisors) and other suppliers (such as service providers and shipping providers) that process personal data on our behalf for purposes that are described in this Privacy Policy, our Cookie Policy or for the purposes notified to you when we collect your personal data. We ensure that any third party that we share your personal data with applies the same or a greater level of protection to personal data as we do; and/or
  • Any competent law enforcement body, regulatory, government agency, court or other third party if we believe disclosure is necessary: (i) as a matter of applicable law or regulation; (ii) to exercise, establish or defend our legal rights; or (iii) to protect your vital interests or those of any other person.

International Transfers

We do not transfer your personal data outside the European Economic Area.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place appropriate security measures to prevent your personal data from being accidently lost, used or accessed in any unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

How long will we use your personal data for

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place appropriate security measures to prevent your personal data from being accidently lost, used or accessed in any unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

Your rights

You have the following rights in relation to your personal data:

  • You have the right to access, correct, update or request deletion of your personal data. In addition, you can object to the processing of your personal data or ask us to restrict processing of your personal data.  You can exercise these rights by contacting us using the contact details provided below;
  • If we have collected and processed your personal data with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal data conduction in reliance on lawful processing grounds other than consent;
  • If you have any complaints or concerns about the way we collect, process or store your personal data we would appreciate the chance to deal with your concerns, please contact us using the contact details below. You have the right to make a complaint at any time to your local data protection authority.

How to use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. For example they allow us to keep track of your shopping basket. The web application can also tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.

Overall, cookies helps us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website including being able to shop on line.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • When you resgiter on our website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to us at School Zone Ltd. PO Box 734, Richmond, Surrey, TW9 4WS or emailing us

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email us at [email protected]

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place appropriate security measures to prevent your personal data from being accidently lost, used or accessed in any unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

Cookie Policy

How we use Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. For example they allow us to keep track of your shopping basket. The web application can also tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.

Overall, cookies helps us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website including being able to shop on line.

X